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Startups · Guide

How AI Startups Build and Deliver Value

Learn how AI startups use foundational models and proprietary data to create new software solutions.

How AI Startups Build and Deliver Value
Photo by Web Summit via Wikimedia Commons (CC BY 2.0)

For educational purposes only — this article explains the topic in general terms and is not professional, legal, financial or purchasing advice.

Key takeaways

  • Startups build on top of large language models (LLMs) rather than building them from scratch.
  • Value is often created by fine-tuning models on specific, private datasets.
  • Successful startups focus on solving a specific workflow problem rather than just providing a chat interface.

The Architecture of AI Companies

An AI startup is a company that uses machine learning as a core component of its product or service. Most modern startups do not build their own foundational models from scratch due to the high cost of computing power. Instead, they access existing large language models through APIs. These companies act as a bridge between complex AI technology and practical business needs. By adding a user-friendly interface and specific features, they make AI accessible to people who do not have a technical background. The goal is to turn raw model outputs into reliable business results.

Horizontal vs. Vertical Focus

Startups typically focus on one of two paths: horizontal or vertical AI. Horizontal startups build tools that anyone can use, such as general-purpose writing assistants or image generators. Vertical AI startups focus on a single industry, like agriculture or insurance. They use specialized data to train the AI on the specific vocabulary and regulations of that field. This specialization often makes the product more valuable to professional users because it understands their specific constraints. By narrowing their focus, these startups can compete against larger tech companies that offer more general solutions.

Building a Competitive Advantage

A major challenge for AI startups is building a 'moat,' or a competitive advantage that prevents others from copying them. Since many startups use the same underlying models, they must differentiate through proprietary data, better user experiences, or deep integration into a customer's existing workflow. If a startup has access to data that its competitors do not, its AI will eventually become more accurate and useful. Over time, the startup moves from being a simple wrapper around an API to an essential piece of infrastructure for its clients' daily operations.

Frequently asked questions

What are the different layers of the AI startup ecosystem?

The AI stack typically consists of the infrastructure layer (chips and cloud), the model layer (LLMs), and the application layer (user-facing software).

What is the difference between horizontal and vertical AI?

Horizontal AI solves a general task across many industries, like writing, while vertical AI focuses on a specific industry, such as legal or medical software.

What is a data moat?

Proprietary data is unique information owned by a company that isn't publicly available, which helps train or fine-tune models to perform better than general tools.